[Waverley ARS] Persistance can pay off.

[Jim Ayling]

Well done Eric, as you say persistence will prevail over laziness 
...................... Jim

Eric van de Weyer wrote:
> Hi everyone,
>
>  
>
> Had an interesting thing with the Sydney Harbour Tunnel which proved that
> persistence can pay dividends.
>
>  
>
> Some months ago, there was a problem with the FM rebroadcast system in the
> tunnel where we lost ABC-FM (the station I normally listen to) for quite a
> long time (over a month) . After several enquiries and complaints to them,
> they finally told me that the off air receiver had failed and that they were
> obtaining a replacement one. 
>
>  
>
> Eventually, the service was restored some weeks ago but the modulation level
> was significantly higher than previously causing distortion to the audio
> received whilst in the tunnel. Previously there was no discernable
> difference between the direct and rebroadcast signals, as it should be. I
> also checked a couple of other stations and they were still correct with no
> level differences.
>
>  
>
> So, last week I put in another complaint about the signal and the fact that
> it seemed to be overdriving. 
>
>  
>
> Yester day I received a reply that they had checked it and everything was
> OK. The tech had driven through the tunnel and claimed that the signal was
> fine and, to him, a bit clearer (indicating that, in fact, he was hearing a
> difference) and that they would not be doing any more about it.
>
>  
>
> I replied to him yesterday that there was indeed a difference and that it
> had only commenced once the new receiver had been placed into service and
> suggested that they take another drive through using proper measuring
> equipment to get a quantitative reading on it rather than just listening to
> it if they couldn't tell the problem especially as they had indicated that
> they had noticed a difference. 
>
>  
>
> I received a reply today saying that they had been in contact with the
> receiver manufacturer and that, indeed there should be a gain adjustment on
> the receiver but there is none fitted to that particular unit. They will be
> installing one in the next week or so and will then be able to adjust the
> signal correctly.
>
>  
>
> Just goes to show that if you persist and prove that you do have some
> knowledge about what you are talking about, they do eventually listen.
>
>  
>
> 73....Eric VK2VE.
>
>  
>
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