[Waverley ARS] I suspect a computer virus

[Tony Monger]

Henrik,

You will probably need to rebuild the OS, or perhaps reinstall it 
completely. This all sounds like a scrambled registry.

Dr A Monger
a.monger at physics.usyd.edu.au
VK2KZ


Henrik Stenstrom wrote:
> Gents,
> 
> I'm beginning to suspect that a computer virus is doing its dastardly
> thing on our home PC. The unit in question is a Dell about 5 years old
> running Windows XP and is used almost exclusively for internet/email and
> other light duties.  Other details such as processor, RAM etc I can only
> give after checking this evening.
> 
> Symptoms
> 
> The PC is seems to be running very slowly as if there are other programs
> running in the background with higher priority.
> 
> Internet Explorer fails from time to time due to "runtime" errors
> 
> System requests from time to time to increase virtual memory levels
> 
> 
> Attempts to Resolve
> 
> We have up to date Symantec Antivirus software installed.  Full system
> scans do not show up any problem.
> 
> A recent Windows online update showed some initial improvement.
> 
> Increasing virtual memory levels is inconclusive.
> 
> Our ADSL connection might not be the fastest in Sydney but I don't
> believe this is the underlying problem.
> 
> 
> So, where to start?  Can anyone recommend if further anti
> spyware/malware detection is required?  If so, any recommendations as to
> what?  What else to check?  IS the windows task manager any use in
> checking for other programs that are running?
> 
> Many thanks in advance for all or any help in resolving this aggravating
> situation,
> 
> Henrik - VK2HHS
> 
> 
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